Joindit has zero tolerance for child sexual abuse and exploitation. These standards explain how Joindit protects young people, what is never allowed, and how to report a concern.
1. Our commitment
Keeping children safe is a condition of using Joindit. We prohibit any content or behaviour that sexualises, exploits, abuses or endangers a child, and we act on it as quickly as we can.
2. Minimum age
Joindit is only for people aged 18 and over. Sign-up asks for a date of birth, and when that date shows a person is under 18, the account cannot be created. If we find that an account belongs to someone under 18, we close it.
3. If an account belongs to someone under 18
Until we close it, where the date of birth on an account shows that the user is under 18:
- they cannot buy coins;
- they cannot send gifts;
- they cannot complete KYC or request withdrawals;
- they do not earn from gifts they receive.
Everyone can turn on Profile Lock so that new follows and messages need their approval, choose who sees their statuses, and block anyone.
4. Strictly prohibited
- Child sexual abuse material of any kind, including drawn, edited or AI-generated images.
- Sexual or sexually suggestive content involving anyone under 18.
- Grooming: building a relationship with a minor in order to abuse, exploit or sexualise them.
- Soliciting a minor for sexual images, sexual conversation, meetings or personal information.
- Sextortion, threats or blackmail involving a minor.
- Trafficking or any other exploitation of children.
- Sharing a child's personal information, or content that puts a child at risk.
- Using gifts, coins, rewards or promises to lure or pressure a minor.
- Using AI features to create any of the above.
5. Content moderation
Automated checks screen the text people submit - in posts, comments, statuses, chats, room chat, profiles, room names and searches - before it is shared, and content that breaks the rules is refused or its words starred out. Child sexual content is always refused, and this check can never be switched off. When a photo and video checking service is enabled, uploaded photos and videos are checked too. User reports are reviewed by the Joindit team. No automated system is perfect, so reports from our community matter.
6. Reporting a concern
- Use Report on the person's profile or on the content.
- Block the account so it cannot contact you.
- In a room, the room owner or a room admin can mute someone, take them off a seat or block them from the room.
- Contact our child-safety contact, shown at the end of this page.
If a child is in immediate danger, contact your local police or emergency services first.
7. Blocking
Blocking an account stops it from contacting you. You can see and manage the people you have blocked in Settings > Blocked Users.
8. Account restrictions and the 3-strike system
Content that breaks the content rules is refused, and the account receives a warning (a strike). Three strikes restrict the account for 24 hours: it cannot post, send messages, upload media or create rooms; five strikes within 90 days can ban it. The strike system is a minimum, not a limit: sexual exploitation of a child, grooming or solicitation leads to removal of the content and suspension of the account without warnings.
9. How serious violations are handled
When we become aware of child sexual abuse material or a child at risk, we remove the content, suspend the accounts involved, keep the relevant information securely as evidence, and report it to the appropriate authorities as required by law.
10. Cooperation with authorities
We cooperate with lawful requests from law enforcement and child-protection authorities, and provide information as the law requires.
11. Updates to these standards
We review these standards as Joindit changes. The date at the top shows the current version.
Child-safety contact
Email: [email protected] (subject: “Child Safety”)
Phone: +91 9168020295
In the app: Settings > Help & Support.
Grievance Officer: joindit.in/grievance